Our trip to Spain was a once in a lifetime amazing experience. We had never worked with Zicasso before and were so happy with the travel companies they recommended to us. We chose to book our tour with this travel agency. Our travel planner was FANTASTIC!! From my first phone call with her through all of our emails, she was professional, extremely knowledgeable and very nice. I told her that this would be our first trip to Spain and that we wanted an equal combination of private tours and free time. She put together an incredible 10 day itinerary where we visiting Madrid, Seville, Granada and Barcelona with day trips to Toledo and Ronda. The hotels in Madrid and Barcelona were first rate. The itinerary was very detailed and every part of the itinerary was executed flawlessly. Every driver who was supposed to pick us up was on time (or early) and very professional. Their cars were big and clean. We had private tours scheduled for all but one tour. Each tour guide arrived on time and was wonderful! They were each so enthusiastic and engaging. They made every tour so much fun for my daughters and my husband and I. Our travel planner made sure all of our tickets for each tour during our trip were waiting for us at our first hotel in Madrid. She provided us with a local cell phone so we could make local phone calls as well as communicate with her and her team throughout the trip in case there were any issues. We had a last minute change to our trip due to a family emergency and our travel planner and her team were so helpful and patient in helping us make the necessary changes. Without a doubt, I would recommend this company to anyone looking to experience a memorable trip to a beautiful country. It was worth every penny.
We had so many memorable moments. Our travel planner scheduled an e-bike tour through the streets of Madrid. It was one of the many highlights for my entire family. Our private tour guide was so much fun and very patient with us as we learned how to operate the electric bikes. It was a fun way to see the city and one that my daughters will never forget.
We also loved the tapas tour and Flamenco show in Seville. Our tour guide made it a special evening.
We were surprised by how much we enjoyed the day trips we had scheduled. Our day in Toledo was very educational with our tour guide,doing a fantastic job sharing the history of her city while we toured the beautiful church.
Every city provided memories we will never forget.
I would choose a different hotel in Granada. I also would only spend one evening in Granada instead of two, choosing to spend the extra day in Madrid or Barcelona.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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