Our travel agent was very helpful but I put a lot of trust in her because I knew nothing about Australia. She sent us to a few places I would not recommend so I'm not sure if they get a higher commission by sending people to these places or if she has never been there herself.
We loved the bridge climb in Sydney.
In Port Douglas we did a private tour of Hartley Crocodile adventure....was not arranged by our travel agent.
We loved Tasmania...it was beautiful. Australian open in Melbourne was awesome but Melbourne is a dirty city. We are from a big city Chicago and it is a lot cleaner!
Queenstown New Zealand was beautiful and we had a great time there. We flew to Milford Sound and went on a boat tour. We took a ferry from Auckland to Waiheke island and went to some beautiful wineries...again our agent didn't set that up. We also went to Tahiti Moorea stayed at an over the water hut...beautiful. Again we set this one up.
Unfortunately, if I took a trip like this again...I would not put so much trust in my travel agent. I would go online and look at all places. I had never been to Australia so I looked to an "expert" for information on what to see and do.
TRAVEL COMPANY COMMENTS:
Thank you for taking the time to post your review and we are delighted you enjoyed your time in Australia, New Zealand and French Polynesia. Your agent has traveled extensively to all the destinations included on your itinerary - Sydney, Uluru, Port Douglas, Hobart, Freycinet National Park, Melbourne, Queenstown, Rotorua, Auckland, Tahiti & Moorea - and often recommends these areas be included in our client's itineraries given that they are all interesting areas with individual value and not off the beaten track. Naturally we are disappointed you did not enjoy all the areas included, but please be aware there is absolutely no reason for us to recommend any particular location other than matching your interests and we certainly never make any recommendations to a client based on a commission, this would be completely unethical and not how our company works.
We consider trip planning a collaborative process, your agent made recommendations based on the information provided to her and we do trust that our clients ensure the destinations and tours we describe are of personal interest. She did set up eighteen touring experiences for you on your itinerary and was flexible to cancel two tours you requested, we are pleased to see you set up alternative options locally so your time was spent well.
We would have welcomed the opportunity to provide all your travel arrangements for you, but as you set up the international flights, Moorea and Sydney accommodations in advance we were unable to do so.
Again, thank you for your review!
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