We used this travel company to plan a 21 day trip for 6 adult friends to Chile, Argentina, and Brazil. We all had a fantastic time, and have nothing but good things to say about our travel agent and the people at this company. When we began planning the trip, our travel agent was very helpful and responsive as we went through the various iterations about exactly where we were going and what we were going to see and do. The final itinerary was very clear and we had a phone conversation to go over each day of the trip to ensure that I knew exactly what to expect. All 6 of us shared the same itinerary in Chile and Argentina, but we went separate ways once we reached Brazil. Our agent was very accommodating and helpful in making the different arrangements for all of us on the Brazil portion of the trip.
Once the trip began, we were all very please with the design of the itinerary (where we were, how many days we spent there, what we did, etc). Our agent and our local contact (who lives in Argentina) were both very responsive to the questions or issues we had along the way (there were very few). All of our accommodations were first rate and in great locations. All of our transportation was extremely well coordinated - the drivers and tour guides were where they were suppose to be when they were suppose to be there. We had at least 7 or 8 different tour guides in the different locations throughout the trip, and they were all incredible, with excellent English, local knowledge, and interpersonal skills.
Of course there were a few glitches along the way, but they were all quickly handled with a text, phone call, or Email. We have nothing but praise for our agent and this company, and would definitely use them again or recommend them to others to plan their holiday to South America.
We had some great wine tasting experiences in Mendoza Argentina, we enjoyed Rio (our hotel was one block from Copa Cabana Beach), and Iguazu falls was incredible!
There were probably a few details of the trip that we would do differently. But overall, we loved the sequencing of the itinerary, the sites we visited, and the activities we did. I can't say we'd make any changes!
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"I feel that each guide was very informed about their area, and strived to show us everything they could."
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