In general, I had a good experience with this travel, agency in my recent trip to Australia and New Zealand. I spent more money than on other trips but then I realized that these countries are very expensive. Everything went as planned, except for a tour that I missed because of confusing information given to me by the travel agency.
Uluru, the Great Barrier Reef, the Sydney Opera House in Australia, and Queenstown in New Zealand
I would spend less time in Port Douglas. I stayed 4 days and it was on or two days too long. It was boring and quiet. After seeing the Great Barrier there is not much to do in that little town.
TRAVEL COMPANY COMMENTS:
Thank you for taking the time to post your review, we are delighted you enjoyed your time in Australia & New Zealand. We were sorry to hear you had difficulty finding the departure wharf for the Sydney Harbour cruise and disappointed that you subsequently missed the cruise. We were pleased to hear that our local affiliate office, upon learning of the missed cruise, provided you with the option of complimentary lunch at the Sydney Tower Restaurant or an alternative shorter harbour cruise and that you ended up taking the Sydney tower lunch. We have processed a full refund to you for the missed Sydney Harbour cruise. At our company, we are big fans of Port Douglas and all the reef and rainforest activities and tours that can be taken from this area, but also recognize your personal preferences, for your 3 days in this area I hope you enjoyed the two full day tours to the Great Barrier Reef & the Daintree Rainforest. We appreciate you sharing your feedback.
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