I looked for a small group to visit Japan for the first time. I particularly wanted a tour where I just can enjoy exploring the country, learning about the culture without figuring out logistic details. Nice hotels and good food are expected.
My travel company understood my requirements and offered me this tour with max. 18 people. I liked the classic destinations, the unusual twists and mostly the comprehensive and stressfree travel.
My designated travel adviser was more than helpful and professional. She explained all the details and answered my questions patiently.
The night before departure showed me how great her service is. I wanted to check in on my flight (booked by this travel company) and my name didn't come up. I worried because the flight was booked in Oct. 2017. It was already after 5 p.m. and Colorado time, where she works, even later. I panicked. I couldn't get through the airline's customer service and had to send an email to my travel adviser. In 15 min. she responded! She assured me that I am booked on this flight and gave me the info I have to enter which needed also my middle name. (I rarely use my middle name.) From beginning to the end this travel company was provided the best service! This was my first trip with them and I definitely will travel again with them.
I liked the unusual activities we participated: paper making, wagasshi (Japanese sweets) making, visit and tea with geisha, drum lesson, meditation with temple priest. I don't think many tourists can experience so much culture in 2 weeks time.
I can't think of anything I would do differently. I loved this tour. We were lucky to have our guide. He was the best I ever encountered. He was super organized, had everything planned out and ready for us, in stressful situations (when we lost people in our group - including me) he stayed calm. He was such a knowledgeable guide, but did not talk constantly. A special nice person with lots of patience!
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