I cant' say enough about this travel agent. The customer service was beyond my expectations. Everyone was courteous and quick to respond to my numerous questions. It's a small staff, all from Italy, and were knowledgeable in the country and all that it offers. The custom itinerary they put together for me was suited perfect for me and my daughters. The accommodations, driver, tours were outstanding. It was the my dream trip and they took it up a notch. I am so happy with their service and recommend them to everyone. On the morning of our flight out, we found out our flight from Paris to Florence was cancelled due to a strike. Not knowing what to do and in a state of panic, we called our agent (she offers 24/ concierge service). Although it was a Sunday, she picked up and quickly made other arrangements for us. She took care of everything effectively and eased our anxiety so that we could begin our trip knowing that we were well taken care of.
It is hard to pin point the most enjoyable or memorable parts of my trip as the whole trip was magical. The food and wine were incredible. The country is full of rich history and culture. I was in awe every moment. My grandpa traveled by ship to America from a small province outside of Naples in the early 1900's. It was a trip of a lifetime to the land of my ancestors. It was extra speciand share this journey with them.
Actually it was pretty close to perfect. I would probably stay longer in the cities I enjoyed the most. Definitely, I need to see more of Cinque Terre and see more of Sicily. I want to go to my city's (South San Francisco) sister city, Lucca and visit Pisa.
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