I love using Zicasso for travel because they connect you with companies like this travel agency. My travel agency catered to my requests on super short notice. They planned and scheduled my trip in 48 hours then 4 days later I was in Costa Rica! As a solo female traveling for my first solo travel, they really made sure I was taken care of and that things would be smooth and comfortable. I had the perfect solo experience thanks to them!
Despite an uncontrollable situation (nobody to blame, just a storm) Monteverde was amazing for me. The lodge was perfect for me since I could hike all the time by myself on their property. The hotel at the Arenal Volcano are was my favorite room. The grounds there were perfect for my first 2 days. Hot springs and cool pools and a Jacuzzi surrounded by all types of birds and reptiles along with a farm, bar and great restaurant. I felt incredibly at home there. The cabins are great. The safari raft trip was so fun! Manuel Antonio was great especially to end the trip. Great "secret beach" right next to the hotel was perfect. Kayaking with Capuchin monkeys was too much fun. The national park was incredible as well.
Overall, people are friendly and helpful beyond any of my expectations. On my last morning before I had to leave for San Jose I asked the front desk to get me a cab to the park since it was not open the free day I had there. Somehow, without even me knowing fully (I heard a little conversation about me in the cab since a hotel employee jumped in as well) they made sure that the cab driver knew what I was doing and that I was alone. The cab driver then brought me right to an English speaking employee of the park who told me my options and helped me at the desk for tickets (no line). Then he told me about what was going to happen and gave me to a guide who took me passed the lines and bag checks and in with a tour of just me and 2 others. my guide even got me a cab and told him where I was going and I was able to get back right in time to gather my things and check out. It was incredible. I never even asked for help, but they made that all happen and I got pictures of a life time.
Like any trip when you go somewhere for the first time, there are things you would change. It would always be nice to have more time on quick trips or know where to go before it's too late. I asked for a quick trip so they gave me one. One extra day in all the locations or even just another couple days somewhere else would have been ideal, but I had the time I had to work with. I was happy with everything. It was such a fast trip that there was nothing more I could have planned on or anything else they could have done for me. I loved that being there in off season meant that I could easily do things last minute there on my own. Every ride and every tour was on time and prompt. Hotels were organized and ready. Extremely organized tourism in the tourist towns. I was truly impressed and honestly shocked.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our agents provided some of the best customer service I've ever received and I wish that they could plan all of my trips...
"The final itinerary including all the tours and hotel accommodations were just perfect for us...and the tour operators all...
"All the drivers are very professional, who give great service and educates you about their beautiful country."
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA