Our agent was very prompt and responded within 24 hours all the time. He gave his advice and at the same time, incorporated our comments to come up with a best fitted schedule for us, which is why we chose to go with this travel agency, although they were not the cheapest option.
Day trips and local transport were covered by our travel agency most of the time. The ground staff will always be there waiting for us whenever we arrived at a new place, to transfer us to our destination. We really appreciate their punctuality and the way they communicated with each other perfectly; so even though we were not picked up by the same driver/staff/guide all the time, there wasn't any issue of miscommunication.
We were very lucky to have a guide who has 17 years of experience in guiding the Cusco, Sacred Valley, Machu Picchu trips. We had several half day trips around the area and we were really lucky to have our guide with us for 3 of our half day trips.
The highlight of our trip is definitely Machu Picchu! Our guide in Machu Picchu shared a lot with us as well. We reached the citadel at about 7.20am. The clouds cleared up, and we could see the sunrise just in time!
I should probably spend some time at Puno / Lake Titicaca since I'm already at that region, instead of spending almost 1 day traveling to Paracas and Nazca. Nevertheless, Paracas is still a very nice and relaxing beach area to visit if you have extra time in Peru.
Although we went all the way up to the Machu Picchu Montana, however, we don't find the panoramic view from the top of the mountain exceptionally good. Personally, I prefer to stay at the Machu Picchu citadel to appreciate the details better.
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