Our travel company was very helpful and all the people who picked us up and dropped us off were extremely helpful. All the people were always on time and we felt very safe with them. The English of our guides was sometimes hard to understand and I wish we had received some more guidance up front when planning the trip. The hotel experience in Macchu Picchu was not very good.
We loved Cusco and our hike up to Macchu Picchu.
I would spend only two nights in the Amazon. There was really not much to see in Lima either (or our guide's english was not comprehensible, so did not get much out of it). The train back from Macchu Picchu to Cusco (the Vistadome - which I thought was a 1st class train), was too slow and a waste of money and time.
Travel Company Comments:
We have reviewed your guide's records and found that there are no previous complaints about his English skills. This particular guide has more than 10 years of experience and has been working at the tour company for 2 years. His ratings for 2014 and 2015 according to the passengers he has served (including your rating) can be found below.
Passengers satisfaction level:
However, taking into account your comment on his English skills, we have decided not to assign this guide to any service for English speaking passengers until our quality control team can evaluate his English to make sure it is up to our standards.
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