We are extremely satisfied with this travel agency. During the booking process, they were very responsive to our wishes and concerns and after a few phone calls and itinerary adjustments, we came to a final trip itinerary. Two of our party of six were delayed on arrival, so our travel agency made an additional pickup and reunited our group in Rabat. They have been very thoughtful, an example was the Atlas Mountain hike, where they, unknown to us, provided our group with two mules to assist if the hike became too tough. Without these mules, I am sure both my wife and I would have given up. On our final night, it was our son’s birthday, so we requested the farewell dinner should be at Rick’s Cafe in Casablanca. We made this request on the night before, and it was arranged. We stayed in Riads during our trip. By default, the quality of riads can vary but we were extremely satisfied with the riads and we can certainly appreciate that some may not be as great as others. However, all were as expected and to our full satisfaction.
The activities, most dinners and tours were all included and we had a full and comprehensive experience of Morocco.
we experienced things which we had not expected. A food tasting tour in Fes with a great guide. We tasted things which we would never have done if we were on our own. We hiked the High Atlas in a very difficult terrain, met a Berber family in a village which can only be reached by foot or mule. We experienced a Morocco which we had not expected, met many wonderful and friendly people.
Our guide worked very hard to make our trip memorable, he speared no effort to make sure everything worked well. When we had some requests or changes, he tried his best to accommodate us, which worked out in each single case.
Our driver was the best driver I have had on a trip like this. Traffic in Morocco is difficult but everything worked without any problems or inconveniences.
We only had a short time available, I would have liked to spend a few extra days to visit the coast. Maybe next time !
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"This company went over and above to ensure that we were a satisfied customer both before and throughout our trip."
"Great idea to have the same Tourist Guide and the same driver in all our stay."
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