Our agent did a masterful job on our tailor made trip to Vietnam. Our time was limited and we had so many things we wanted to do. While she listened to every request, she gave us very sound advice that made our trip perfect for the 10 days we were there. We made many changes during the planning process but our agent was very patient with me. I have travelled around the world extensively and this is the first time a tour company called to make sure everything was going well. Thu also changed a pick up time for us so we could sleep a little longer before going to the airport. Our guide in Hanoi was fabulous. He was very knowledgeable, flexible, engaging and had a great sense of humor. If in Hanoi, you need to ask for him. Our other guide in SAPA, was just OK. He seemed more interested in his phone than us. The villagers told us more about the different tribes than he did. He was flexible however and stopped at a grocery store on the way to catch the train back to Hanoi. We loved taking the overnight train to and from Lo Cai. Make sure you bring food and drink with you if there is no dining car as was the case on our return trip. We could not be more please with this travel company.
Everything was fantastic but if I had to pick one thing it would have to be is the cruise on Halong Bay. We were on Paradise Luxury #4. The manager, Lance and our butler Thuan were superb. Service was the name of the game and they could not have served us any better. They even anticipated our every need before we could even request it. The bartender Quang and Chef Hai were great too. We really enjoyed our spring roll making class. They even presented us with certificates of accomplishments. Our only complaint is that we only booked a one night cruise. Next time you can be sure we will stay another night. Ask for Thuan and Lance!!!!
We also enjoyed Sapa and seeing the villages, markets and meeting the ethnic minority women. The scenery was beautiful.
More time in Hanoi and Sapa and definitely two nights on the Paradise Luxury #4!
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