This travel specialist and travel agency planned our trip to England. The whole trip was really wonderful. Our travel representative picked 2 travel guides for different tours and both were terrific. The hotel in London was really nice with a wonderful breakfast and absolutely 5 star service. It was right across from the British Museum so very central. We then went out to the New Forest area and stayed at a resort. It was spectacular. My only advice however was that it was not made clear to us that it was primarily a spa so we did not have all the right clothes like swimsuits and gym clothes so we could not take advantage of all it had to offer. After that we went to Buckland Manor which was also superb. Our one big criticism of that experience was that our representaive had booked us accidentally into a "classic" room which was really tiny and in the servants quarters area of the Inn so that was very disappointing. It seemed to have just been missed in the planning as she had not intended to do that. Since we didn't want to be in the room it did force us to enjoy the rest of the Inn which was wonderful. We were just disappointed as we were able to see the rooms in the main part of the hotel and they looked spectacular so next trip!
The Beatles Tour in London and the New Forest resort. Buckland Manor would have been our favorite by far except for the room issue mentioned above. At the Buckland we took a long country walk into the closest town and that was really fun. The trip overall was exceptional.
Have one of the nicer rooms at the Buckland and to bring spa clothing to the New Forest resort and spend more time taking advantage of the spa facilities.
TRAVEL COMPANY COMMENTS:
Thank you for taking the time to share your experience with our agency. Your feedback plays an integral part of our day to day operations, as well as providing us the knowledge to make our agency better. We are delighted you enjoyed your trip, and appreciate the 4-star review you provided.
We strive for perfection, and wish we could have made it 5 stars, and do apologize for the missed room category at Buckland Manor, which may have rendered your opinion of our service anything less. We know that the upgraded room to a beautiful suite at the next resort was a lovely surprise, and showcases our usual meticulous planning. We hope to always exceed expectations, and feel this score represents we may not have.
We enjoyed working with you, for this trip, and the additional trip to Spain we worked together on, hopefully this is just the start of a long-lasting relationship! Thank you again for choosing to book with us, and we wish you good fortune on all future travel conquests.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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