Our travel agency was absolutely marvelous throughout the entire process of planning and arranging our trip which was essentially perfect. In planning, they gave great advice that kept us from being overly ambitious while seeing a huge number of places and sites with an excellent variety that exactly matched what we told them we were looking for. We had guides and drivers in 7 different cities in China, Myanmar and Hong Kong and all were superb -- always on time, spoke truly excellent English, were quite knowledgeable and bent over backwards to make sure we had a marvelous time. On a couple of occasions we asked to change the original itinerary and they adjusted seamlessly and graciously. We just cannot say enough good things about the teams we had during the trip. Whenever we had questions (or self-induced problems -- we got new passports between the time some arrangements had been made and once that surfaced our travel agency took care of promptly advising the various airlines), the headquarters team at our travel agency was always available to answer.
The places our travel agency recommended to us that were not on our scope. We were also blown away by the accommodations -- we were on budget yet the rooms were uniformly wonderful (sometimes we hated to leave, but then the next place was just as terrific). We also requested restaurant recommendations that were not touristy and ideally local and authentic -- our guides took us to places that were precisely what we had in mind.
Honestly tough to think of anything. Wish we could have done more reading about Myanmar ahead of time, and one can always pack less!
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