Our travel agent did a great job for us. She gave us very good recommendations on excursions in Australia and also booked us into very nice accommodations that were right in the center of areas we wanted to visit that included sight seeing, restaurants and shops. She worked with me to customize details of our trip. Before the trip, she spent a long time on the phone giving me exact details of our itinerary and advice for every stage of the trip. Everything was arranged perfectly including our transfers from airports to accommodations. I talked to two other agencies before deciding on this travel company, and I feel I made the right decision.
We really enjoyed our time in the Australian outback. Although we booked a lot of excursions and didn't have much time for downtime, I think that was a good decision for that part of the trip since there was so much to see and do, and it was expensive to stay in that area so we got everything we wanted to do completed in the 3 days/2 nights we were there. We loved seeing the famous Uluru and other sights in the area and learning about the history and culture of the aboriginal people from our knowledgeable guides.
The first part of our trip was a cruise of New Zealand. That was not booked by this travel company but another agency that we had a few problems with. That part could have been arranged and handled better, although it worked out OK in the end. If I had it to do over again, I would have had this travel company work with me on that part of the trip.
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