Overall, the trip was good. Our agent at this UK travel agency was very polite and responsive. We liked both driving services (one in Ireland and one in Scotland) that she booked for us. She had all the documents ready as she said. There are a few things that I would have liked to make this a 5 star rating. First, she did not recommend what to do in the places we went. I still had to do a lot of research. Also, the hotel she booked in Dublin was not in a convenient location at all, and we only had one day there. It would have been much better to be in city centre. Also, Ballater was not a location I would recommend. We would have had access to much more if we had been in Inverness. I questioned both of those things when she planned them, but she stood by them. Also, there were a few times when she seemed to forget everything we talked about and I had to answer questions that had already been answered. I referred her back to previous emails. Finally, the way things were priced out was very confusing. When the number of rooms were lowered and tickets were for 6 instead of 7, the price should have gone down. I questioned this, but the answer did not make any sense to us.
The Highland Tattoo, Edinburgh and most of the time as Ashford Castle.
See above. Also, one more day in Edinburgh and a full day in St. Andrews.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"We had said we wanted to balance pre-planned tours with exploring on our own and they created a schedule that allowed us to...
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA