Booking and planning the trip was very easy with this travel agency and they seemed competent. The only disappointment related to their sub-contracting to a "local" agency in Panama who wasn't great with communicating at all. We had to call to confirm times for transportation and were never really sure how long we would be on a tour which made it difficult to schedule free time. We took a cab home from our canal tour because our driver never told us where the pick up would be and we couldn't find him. When flight times changed it wasn't communicated to the driver so we had to rearrange times. We felt like they didn't check in on us and we were initiating confirmation frequently. For example, the itinerary always stated that pick up time would be confirmed 24 hrs prior to the tour. This only happened once.
Casco viejo. We loved roaming around the old town and enjoyed the walking tour.
Go to another "beach" resort. The hotel we stayed at was a lovely hotel but got really boring. Nothing to do after dinner...no live music or sports lounges, which would have been fine if there were a town nearby but it was slightly remote and not stimulating enough.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"[Our travel agent] took care of our every need and stayed on top of us throughout our trip."
"Our tour designer did a great job. Couldn't been happier with her selections."
"My planner has been fantastic."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA