Our travel agent was terrific. We were connected to her through Zicasso. Our travel agent listened us, was patient, wonderfully creative and flexible. This was our first trip to Italy and we never felt alone or abandoned while traveling in the country. Our agent asked good questions that helped us refine our thinkng about the trip. She made very good suggestions. We traveled to Rome, Florence and Siena. The hotels our agent selected were fabulous (5 Star) with great rooms, friendly service and breakfast (included). The transfers from and to the airport and train station were reliable and comfortable. Throughout the trip, our travel agent was available by e-mail, text message and telephone. We will come back to Italy - and soon. We will NOT use anyone other than this agent. She has earned both our trust and loyalty. This trip to Italy was among our best vacations ever. We would not hesistate to recommend this travel agent and Zicasso to our friends.
Our private tours of Rome and Florence. The tour guides selected by our agent were very knowledgeable and had a genuine interest in teaching us details about what we observed. We asked many questions and the guides were never impatient or dismissive. Also, the hotels that our travel professional selected were outstanding. Each was comfortable and first rate. Lastly, the drivers from point to point (airports/train stations) were always on time and quite courteous.
Stay longer. Also, we would not have two private tours in Rome on the same day. It simply wore us out. Although both tours were both fun and informative, we would not recommend that one walk 16,000+ steps in a single day - unless one is training for a competition.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"...zicasso and our agent did a fabulous job planning our itinerary and listening to our special needs and desires!"
"Our agent did a great job lining up lovely accommodations, superb tour guides...all rides and meeting times were perfect."
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