This was our first time traveling in Costa Rica and our first time using a travel company for an overseas trip. Some of the reasons for using a travel company included 1) making the best of a one week trip with a short planning window (about 1 month), 2) targeting specific areas and activities of interests in a very diverse country, 3) deciding not to rent a car and drive. Found Zicasso and this agency through a google search.
Planning for the trip was very easy and our agent was accommodating in putting together a trip that allowed as to experience a good sample of the country. The itinerary was well done and met our expectations for the things we wanted to see and do. The only draw back was the amount of time it took to get from one place to another. It was always longer than indicated in the itinerary impacting expectations for time spent at a given location.
We had an excellent driver and guide, very knowledgeable and engaging in addressing any question we had or simply discussing topics like volcanos, birds or agricultural production. He met us promptly at the airport to start the trip and delivered us on time to our hotel in San Jose to finish the trip.
We were not as impressed with the one of our tour companies. They were supposed to pick us up at the hotel and bring us to the kayaking as well as bring us back to the hotel but we had to have the hotel call them about the transportation to the kayaking and we had to have the kayaking guide call for the ride back. Cabs were sent after questioning the transportation back and forth.
The kayaking guide was very good at what he does. He was very passionate about Costa Rica and the efforts to manage the National Parks.
Everything about the Trogon Lodge was great. The zip line was perfect for an initial experience with the activity. The grounds are amazing and accommodations very comfortable. We included hiking and horseback riding as well as getting up to see the Quetzal. The staff and guides were also great.
Nothing - perfect first time visit to Costa Rica. Need to come back to try other areas of the country.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Our agent's attention to details and genuine enthusiasm for creating a memorable trip for us is to be highly commended."
"Overall the itinerary provided a good cross section of the country."
"Well planned and executed. All drivers and guides appeared on time (early in fact) and were cordial, considerate, and well...
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