Our travel specialist was easy to work with and came up with an itinerary that perfectly matched what we were looking for in our trip to Patagonia. He was patient and got back to us quickly with quote adjustments as we kept changing the possible number of people joining us on the trip. When we heard of an airline strike that might potentially affect our travel, he immediately got right back to us with reassurance.
The trip itself was wonderful. We had the chance to have experiences in Patagonia that we probably would not have found on our own. For this trip we didn't want 5 star hotel properties since we knew we would be out exploring most of the time and would rather spend our travel dollars on experiences. The majority of the hotels Ivan selected for us were still top-of-the-line, comfortable, well located, had great views and offered good service.
The drivers showed up exactly on time, were pleasant and engaging. The private guide we had for our hike in El Chalten was particularly wonderful and we got a great feel for everyday life in Patagonia as well as the rest of Argentina. The times we were with small groups for excursions were with well-run companies.
For the amount of time we had for the trip (2 weeks) we spent the right amount of time in each location.
Trekking on Perrito Moreno glacier, Full Paine day trip, hiking on the moraine at Estancia Cristina, hike to Lago Torre in El Chalten, king crab dinner at Santolla in Puerto Natale.
Even though the location of Torres del Paine hotel was exceptional, the hotel itself did not live up to expectations. The food was not good at all and the housekeeping left something to be desired for the price we paid to stay there. Maybe we'd stay somewhere else.
Now that we have been to El Chalten, I can see that we probably did not need a private guide as the trails were very well marked. We actually canceled the second day's hike with our guide as it was insanely windy and cloudy and some people we met said the hike wasn't that good if you couldn't see the Fitz Roy from the lake because of the clouds. We ended up going on our own a hike to a beautiful waterfall later that day when the wind died down and the sun came out.
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