We had a great experience overall. Our Thailand travel agency almost always responded to questions quickly during the planning process and made several changes to the suggested itinerary at our request. The hotels were very nice--clean and comfortable. In Krabi, our agency used partner organizations for our two days of tours. One of those partners left something to be desired. On the plus side, they showed up and accomplished the goal of taking us where we needed to go. However, the guide for our trip to the national park and Tiger Cave Temple was not a very good guide. She hardly told us anything, struggled with English when we asked questions, and never even told us her name. In contrast, the guides we had that worked directly for our agency in Chiang Mai and Bangkok were both great. They knew a ton about the area, the sights, and history. They were friendly and personable. Our itinerary included time on our own as well as guided tours. We mostly enjoyed the activities planned and feel that we saw the major sights in each area.
The visit to Elephant Nature Park was my favorite part of the trip. We requested this particular elephant camp because they rescue and rehabilitate abused and injured elephants. We were able to walk around with the elephants, pat them, feed them, and spend a fun day with them.
I would stay on Railey Beach instead of in Au Nang in Krabi. Our agency tried to get us into a hotel on Railey Beach, but they were all full because of the New Year holiday. Plan early to get the good spots!
The other thing I would do differently is to do a different activity in Bangkok rather than take the Grand Pearl cruise on the river. The scenery was not that interesting or pretty and the food was very mediocre. We felt our time could have been better spent doing something else.
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