We travelled to Thailand with this travel agency. They spent several months making sure the trip was perfect for us. There were 7 of us - my husband and myself, a 26 year old prior Au pair of the family, and our 4 boys, ages 13,11, 11, and 8. Our guides were great with kids. In Krabi, we had a guide that did not seem up to par, and a quick email to them had us switched - to an awesome guide that snorkelled and kayaked with us! In Bangkok, our guide was awesome with the kids and had a lot of passion for teaching about Buddhism, the king, and the history of Thailand. The guide in Chiang Mai was great with the kids as well, funny and friendly and very enthusiastic.
Definitely the elephant excursion at Patara Elephant Preserve. We also loved the kayaking in ao nang, krabi.
Our hotel in Phuket was too big and modern/not authentic Thai - loved the other hotels they chose. But, kids did love the water slides, and it was the only place we had a full day of beach/pool.
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