We went to Hanoi, Ho chi minh city in Vietnam, Siem Reap in Cambodia and Luang Prabang in Laos.
We had a great vacation. It was really easy working with our agent at this Southeast Asia travel company. She was very prompt in getting back to us with all our concerns and questions. We went back and forth with the the hotels we wanted and how we wanted to arrange our site seeing schedule. The agent worked with us and guided and helped us all the way. Very professional ! We would recommend using this company to our friends.
The guides were there to pick us up on time and waiting. The vans were clean and nice. The guides were knowledgeable and helpful.
This was our first time using a tour company through Zicasso as before this we were doing group tours only but were finding the pace there too hectic and felt were not getting enough time to look and enjoy things the way we would have liked to. We like to travel a lot and feel would like to do things the way we did for our Indo china tour.
I have food allergies and our agent conveyed the same to our gudes snd they made sure i was able to get food I was comfortable with.
We really enjoyed Halong Bay cruise, Angkor Wat temples and staying at the sofitel hotels just made it so much fun. The service was excellant?
The stay at Sofitel metropole legend in Hanoi Was the highlight of our trip there. We stayed in the historical wing and it was an experience we loved. Hanoi does not have that much to see but the hotel made up for it. Their Vietnamese restaurant is outstanding. The foid foid and service were excptional. The staff went out if their way to help us out in everthing. This was true for the staff at every Sofitel we stayed.
The Sofitel Angkor Wat in Siem Reap, is an excellent facility and we wish we had more time to relax and enjoy the hotel as it is a place where we would have liked to relax for an extra day. Siem Reap has some very nice restuarants. The tuk tuk is the way to travel and are very cheap ($3) to go one way anywhere, no matter what. They are very comfortable and safe. Not like Bangkok!
The Sofitel plaza in Ho chi minh city was very nice as well. Ho Chi Minh is a nice city and it is safe to walk around and see the city.
Cu Chi tunnels were very interesting. We are glad we included the visit in our tour. There was lot more to explore and see there then we had expected.
The Paradise cruise for Halong Bay was very enjoyable and the service on the boat was very good. The scenery is beautiful. The enire cruise with the scenery, cave tour and sunset views was fantastic. Thoroughly, , recommend taking the cruise. I have motion sickness issue and had decided to go with paradise as their boats are bigger. The sailing was very smooth. The crew went out of their way to accomodate my food allergies issues and would get some dishes especially prepared for me.
People in Cambodia and Laos are very friendly and polite. Food and things are very cheap in all the countries we visited. Mekong river cruise was nice.
Laos is a country that is still trying to build up their tourism. We found the people very polite and nice. There were very nice restaurants in Luang Prabang. Saw some nice villages, learnt a lot about their culture. The monks alms giving event that takes place every morning was very interesting. The tourist can take part and give alms/ food to the monks. The food basket can be purchased right there as people are preparing food and selling the basket for $3 to anyone who would like to participate. Our guide was very helpful and polite.
We feel we would have reduced the number of days we spent in Hanoi from 4 nights to 2 days and spent the extra time in Siem Reap taking some full day tour which we did not have time for with our schedule. Would keep the rest of the tour the way it was.
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"The Halong Bay Cruise was incredibly beautiful and relaxing"
"Had great partners on the ground, we were always taken care of, guides were personable and flexible"
"Our tour guides were very knowledgeable and definitely made sure things ran smoothly."
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