I've traveled A LOT in my life, but this was the best trip I've ever taken and it had everything to do with using this travel company and this agent to plan our Honeymoon. Everything from the initial trip planning process to the actual trip itself was seamless and made for an unforgettable experience.
During the planning process, we were provided many options and recommendations to plan a trip best suited to our travel style. Our travel agent responded to all emails and phone calls quickly. He is a true pleasure to work with. We decided on a ten day trip starting in Cambodia (to visit Angkor Wat) and then went to Vietnam (Hanoi, Ha Long Bay, Hoi An, and Saigon).
Upon our arrival in each location, we were greeted by travel company guides or representatives. We never had to stress out about transportation or late arrivals. Everyone was on time (and early in most cases). We felt so welcomed and taken care of. The vehicles were always clean and well stocked with water. All guides and drivers were courteous, knowledgeable and professional.
The day trips we had were the perfect combination of fun, educational, and relaxing. We felt we had the perfect amount of time in each place and did the right activities for our taste. Along the way, our travel agent was checking up with the guides to make sure everything was going well. We even met up with him towards the end of the trip so he could make sure everything went well.
He really goes above and beyond in customer service. When we left an expensive souvenir we had purchased in Hoi An (after arriving in Saigon), our travel agent located the item for us and asked the driver to ship it via express mail to our hotel. It was such a nice gesture and not something everyone would do. He also sent us a welcome gift and honeymoon gift at the hotels. He really cares for his clients, and I hope we get to travel to Vietnam or its surroundings again so we can use his services again.
- Watching the sun rise at Angkor Wat
- Cruising in Ha Long Bay
- Vespa food tour in Saigon
- Farmer / Fisherman for a Day Tour
- Visiting a floating village in Cambodia
Nothing - everything was perfectly seamless.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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