The representative of this travel company, with whom I worked, was very helpful throughout the process--from planning to execution. She responded to all my emails quickly, appropriately, and helpfully. She provided a warm, personal welcome at the Lisbon airport upon my arrival, provided all the information on the tours I had selected, and arranged for a car/driver to take me to my hotel.
I had selected three tours for my Lisbon stay. My representative arranged for those. (The actual tours were conducted another company that did an excellent job.)
My representative text me several evenings to make sure all went well during the day and continually offered assistance if needed. She also offered to provided any additional assistance when I traveled on my own to the Algarve region. I never needed assistance, but I felt confident that it would have been helpfully provided if I had requested it.
If I were to take another trip to Portugal I would not hesitate calling up this agency again.
The city of Lisbon is lovely and very interesting. The trip to the Sintra region was lovely. Everyone I met in during the trip were friendly and helpful. The Algarve is a beautiful region.
I probably would not go on the trip to Fatima. I am not a Roman Catholic and so the experience did not have great meaning to me. I honor the beliefs of those who want to visit this site, but it really appeals to a particular religious point of view. Other stops on that day trip from Lisbon were fine.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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