We are still talking about what a great trip this travel company and our agent planned for us... The trip missed nothing and we experienced almost every nuance of the Japanese culture and the unique itinerary was nothing short of perfect! Our agent, having lived in Japan, was able to coordinate all the trains and places in sequence - we literally travelled most of Japan in 11 days. This trip itinerary was originally being processed through another travel agent. As we became nervous of the capabililty of the agent I quickly recalled using Zicasso in 2012 for a Spain trip we took to see our daughter who was studying abroad. We had an excellent experience with Zicasso - and with their associated travel agents like this company. Zicasso immediately connected us with with this company and our agent. Within 48 hours she provided an intriging, fun, interesting and very comprehensive itinerary with all the rail and metro passes as well as all excursions in detail. We did provide ideas about things we wanted to do such as attend a Sumo wrestling exhibition and experience an authentic Tea Ceremony - both which we thoroughly enjoyed. We then visited Hakone, and stayed in an authentic Ryokan Japanese Home! Also, we took a cruise on Lake Ashi and the stunning views of Mt. Fuji were spectacular. The food we ate and the ammenities on tours were fantastic. We requested private guides take us on tours of Tokyo and Kyoto. We traveled to Naoshima, The Art Island. The experience was magical. The food was so amazing we have mostly pictures of food! The Japanese culture is so efficient, mannerly, safe. From the places we visited to the guides who made our trip unforgettable, we thank this travel company and Zicasso.
Every part of the itinerary in Japan was enjoyable. We visited Tokyo, Hakone (Mt. Fuji), Naoshima, the Island of Art and Kyoto, Japan.
We would not have had a night time excursion followed by an early morning travel itinerary. We wanted to pack a lot into a short period of time. In the future we would take more days in each place, given the time.
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"The trip provided us a tour of Japan that matched and exceeded our expectations. Our experience working with them (and...
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