This was the trip of a lifetime. Every detail was attended to and if there was any issue (and there wasn't) we had 24/7 access to the travel agent. It is truly concierge service. Our travel agent was a local but spoke and wrote perfect English.
The unique dinner experience at a restaurant on a cliff with a beautiful view. We had a personal tour of the wine cellar and got to see signed bottles of celebrities who visited there. We also had a Vespa/motor scooter tour through Rome which was really interesting. The tour took us to parts of the city we would not otherwise see. Thank goodness we were hanging on to a driver and not driving ourselves.
I would not change one thing. I definitely recommend the personalized guides otherwise we would be looking at ruins and paintings which we did not know the history of. We also saved so much time with the early access tickets that our travel agent set up for us. As people waiting for hours in line just to get in, we were finished with our personalized tour and had the rest of the day to do other things.
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