Our Italy travel company was very responsive, available and made good recommendations. Transfers were on time and helpful. Guided tours were excellent. Except for hotel issue in Florence (noted below) which was not our travel company's fault...all hotels and amenities were as described in advance.
All the stops in Venice, Florence and Norcia were enjoyable and memorable.
The hotel booked for Florence for 2 nights was not available on arrival due to "water" or "electrical" problems at the hotel. This hotel did book us into a nice nearby hotel on arrival but it was an unexpected hassle after being brought to the hotel and dropped off by a driver. An advance text alerting and diverting us would have been helpful/more convenient.
The cooking class arranged was amazing and would repeat this experience. However, the late night train from Figline back to Florence was not a good idea or way to end the evening. Should have been done by driver from Figline to hotel in Florence...appx a 45 minute drive.
Our hotel in Norcia a great venue. Wish we were told a cooking class or participation might have been available with a great chef at it's restaurant.
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