For the most part it was a good trip. The travel company did many things very well but there were some things that could have been done better. Overall I would recommend this company.
The most enjoyable parts of our trip were:
1) The Vatican Museum
2) The cooking class in Bologna (though we didn't get to cook everything we wanted)
3) The Food Experience Tour-(Alessandro the company owner and guide was marvelous)
4) Ravenna-The walking tour was great.
Let me first say that this travel company were great facilatators. Everything on the trip went and ran smoothly. I couldn't have asked or expected a travel company to do a better job. Let me also say that many of the favorite parts (like the food tour and the cooking class) of our trip were recommended by this company.
Where they fell short I believe was in knowing the Emilia-Romania area of Italy we were traveling in. Given the fact that this is an agency that focuses on Italy and Greece I expected that they would have better knowledge of the area. They didn't help us avoid building redundancy into our trip.
I also object to the fact that they won't take financial responsibility for a tour that they booked for us that we weren't able to make due to a last minute train strike. I believe that a good company would take responsibility.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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