Our trip to Italy was absolutely amazing! Our travel agency met and exceeded our expectations; not one single detail was overlooked.
From the very first email (of hundreds), our agent, listened to our interests and quickly learned what we liked so she could tailor the trip to our interests. During the entire planning process, she was very responsive and her suggestions reflected her insight. She has a special talent for listening and being intuitive. Her passion for Italy and people were also reflected constantly.
While we were on our trip, our agent stayed in contact with us and was constantly checking on updates for us as well as getting feedback to make sure there were no issues.
Private guides were excellent. There were very knowledgable and very enthusiastic about sharing their knowledge and love of the their country.
The small group tour companies for various cities were carefully chosen to give us an understanding of Italy’s culture on a personal level. Our experiences from city to city were quite varied, including cicchetti tasting in Venice, Chianti wine tasting, Bernini train to St. Moritz, Crypts & Catacombs tour in Rome. . . and many more.
All of the normal hassles of travel (hotels, transfers, transportation) were taken care of, allowing us to relax and enjoy Italy, the sights, food and the people. Hotels were obviously carefully chosen for their great location, breakfast inclusion and super customer service. There were three hotels that really grabbed our attention. Al Ponte Dei Sospiri in Venice, Acca Palace in Milan and Hotel San Giuseppe in Otrano. These hotels took great care of us. Were absolutely perfect choices.
This company is the best travel agency we have worked with and these agents are highly professional, and they paid great attention to our interests, desires and needs to make this an unforgettable experience. They have our highest recommendation.
Since we were in Italy for 4 weeks, this question is almost impossible to answer because we had so many great and memorable experiences. For its uniqueness in location, history and food, we would have to choose Puglia.
We would not rush in large cities and add more unscheduled time, which our agent recommended.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"The trip was wonderful. All the drivers and guides were excellent."
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"My husband and I thoroughly enjoyed this trip to Italy. Everything went according to plan."
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