Our agent and his team at at this Italy travel company worked very hard to ensure our needs were met, and if anything, given some of the short notice on our decisionmaking, I thought they did a very good job. Our agent and his team picked out great accommodations for us in Umbria, Siena and Florence.They provided some wonderful restaurant suggestions, which were very helpful. We probably did not communicate some of our transfer needs sufficiently ie Florence airport to Montefollonico. Bus schedules and alternate transportation options would have been helpful. All the people he did connect us with - the transfer to Perugia for our car, and the tour guide in Florence were really great. I really appreciated his efforts when we texted or called for assistance with the phone he provided - quick and helpful.
The whole trip was memorable. Loved Tuscany, and really wish I knew some Italian - that would have made my trip much more memorable.
Probably would have spent more time in Florence, but really I hope that there is another opportunity to return to Italy and take that time.
Your overall comments on Zicasso
I travelled with my daughter to Greece in 2012 and Zicasso did all my logistics planning. It was a fabulous trip as well.
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