We worked with this travel agent last year for a trip to Italy that we wanted. We had to postpone the trip and then recontacted her about the trip for this year. We made some changes to what we wanted in that we decided to focus on Northern Italy. There were a few towns that we were interested in and she made suggestions for other areas and tours that we could enjoy. After fine tuning the agenda, the trip was set. We received all of our tickets and schedule by e-mail and arrived at the first hotel in Venice with a package awaiting. A prepaid smart phone with her number, some prepaid minutes to call the U.S. and a gps. It gave us great security, but we never had to use it except for one call and using the gps to see where we were when we were going to other towns.
Every hotel was great, every guide was great, all of the guides and drivers were on time and the trip flowed seamlessly. Specific instructions were given on where to meet a driver from the train or how to find the train. All we needed to do was read what to do, or where to be each day. There was also plenty of free time built in to explore on our own.
Everything was a special experience.
If we were to pick two highlights, we would pick were our guide in Lucca who was so very passionate about the town, its history and its food, that we want to return. The other was the group food tour which left from Bologna. The tour itself was great, but our guide made the day a time to remember.
For that particular trip, I would have prepared more for the areas that we explored on our own, by having a better agenda and knowledge of the areas where we were to visit.
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