This travel company and, more specifically, our agent were terrific! When initially planning our honeymoon to Spain and Portugal we found this company through Zicasso. While other travel agencies tried to book the original trip we roughly sketched out with no research, this agent was the first to provide candid feedback that areas we were looking to travel to (e.g., San Sebastián and Mallorca) were in low season and there were better options available. From there on, the trust only grew and each time this agent and team delivered. One instance early in the planning process that stood out was this agent notifying my wife and I about reservation openings at a 3 star Michelin restaurant we were really hoping to try in Girona, Spain. This was nearly a year out from the planned start date of our trip, but our agent was able to help get us a booking at the restaurant, as there's typically a year-long wait list to get in.
From then on, the itinerary went as planned and promised and beyond. For example, when the airline lost our luggage, our agent was there to help ease a stressful situation and help us get the necessary items and arrangements (including personal driver to shop for clothing and toiletries) until our luggage eventually arrived.
In short, I would trust this company and this travel agent to friends, family and anyone else looking to travel to Spain and Portugal. We had a trip of a lifetime!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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Mountain View, CA 94040, USA
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