The trip to Fiji was wonderful. Both properties had their unique treasures. The reliance on the tour company does not serve your company well. They were not at the exit to the arrivals area and I found my own way to the Domestic terminal and checked us in for our flight. I then went back to international arrivals and found their office to let them know I had arrived. During our mid-holiday switch of resorts the tour company was unaware of our itinerary. As a seasoned traveller this did not cause me issues. Had I been in a country where English is not well understood, or if I was not a regular traveler this could have caused distress.
Beach Picnics. Snorkelling. The Fijian people.
Would have dived more.
TRAVEL COMPANY COMMENTS:
We are pleased that you enjoyed your time in beautiful Fiji!
We would like to address the concerns mentioned about the Fiji arrivals procedure. The tour company recently made a change to their procedures, and unfortunately that was not communicated to us. The Meet and Greet team is now located in front of the the tour company airport office as opposed to the exit of the terminal, which was where they previously met clients. We sincerely apologize for the confusion, and are on top of it for our future travelers to Fiji.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Michelle is very thorough, and put a lot of detail and care into our package. She is also extremely responsive answering...
"Our travel planner was delightful to deal with."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120,
Mountain View, CA 94041, USA