Let me first start by saying that I haven't used a travel agency since our wedding 25 years ago. But, as I was starting to research Costa Rica, talking with friends and researching on the internet, I realized I really needed help identifying where and how we would explore this beautiful country.
I reached out to Zicasso - Thank YOU! and they connected me with this travel agency. I immediately heard from the owners and we booked a call for the next day. I was struck by how passionate and professional they were in the email communication and phone calls. They created an itinerary for 3 locations - Monteverde, Arenal and Manual Antonio. All were the perfect way to introduce us to the area and give us a bite of this beautiful country.
All of the drivers - honestly we were so happy to have someone else tour us around and drive some wild roads up and down the mountains. We loved seeing the animals, the different climates, meeting the people and practicing our limited gringo Spanish. Every Tour was on time and all of the guides were so knowledgeable. We all feel we learned so much and are eager to explore more of Central America.
Everything was enjoyable! Our first driver and our agent along with his sweet mom met us at the airport on Christmas Day morning! After some pleasantries, we were given welcome gifts (wine and yummy Costa Rican candy that our kids love) and we took off to Monteverde with our driver describing his country in ways that made us appreciate the love Costa Ricans have for their home. All of us, including our kids (ages 21,17 &14) were touched that our agent and his mom came to meet us. I'm sure there were holiday celebrations that they were postponing, but it really made us feel special. Thank you.
I'm not sure what we would change, but the drive from the Arenal Area to Manual Antonio beach was really long. We left at 8am and arrived at the hotel at 5pm. So we would probably not stop at the Crocodile Tour. It was fun, but it extended the travel time significantly.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our travel agency was supportive and considerate. They gave suggestions and comments when asked but were never dominating...
"Our agents did a fantastic job organizing a large family vacation for our large multigenerational group..."
"Our agents were very helpful in planning our trip. They provided several choices for our activities each day."
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA