Our agent did a great job of customizing our trip from start to finish - what I appreciated the most was that he asked questions upfront to gauge our travel style (e.g. Where had we travelled before? Were we open to renting a car? etc) which allowed us to visit each place in a way that our family thoroughly enjoyed. Small touches like a portable wifi device provided by our travel agency made our trip easy to navigate, and our agent also took the time to personally check in a few times during the trip.
The accomodations throughout were fantastic - each place had a unique touch (Ronda and Fes in particular, where we stayed in a converted olive oil mill and a beautiful riad). Each of the towns we visited felt like a completely different experience, and our agent had great recommendations for our overall route and stop along the way.
I would travel differently through Morocco. We flew into Casablanca, then drove to Fes. The drive was much longer than anticipated, and in general we found it unsafe (we passed multiple accidents along the way and saw lots of bad driving). Had I know there was a airport in Fes, I would have opted for that option and skipped Casablanca altogether, as there was nothing to do or see there. Aside from that, the trip was wonderful and the Spanish potion in particular was perfect!
TRAVEL COMPANY COMMENTS:
Dear Kelly Ann, thank you for your time filling in your Zicasso travel review. It makes us very happy to see that your family and you had a great trip to Spain and Morocco and you took back home great memories. Regarding your comments about the way we planned your days around Morocco, maybe I had to explain better for future requests that Casablanca is the big hub in the country and the best way to fly in / out, especially when you want to visit Fez is through Casablanca. I always suggest to fly into Casablanca and then private driver to Fez because this way we reduce the time traveling and we make more efficient your trip. Otherwise, if you fly into Fez there is one stop in Casablanca (no direct flight) and if we add the stop time plus flight plus claim luggage and transfer to your hotel, all this time is always more than double than traveling by car. When I send the estimated driving times between cities, I always say this as an estimation. I have been driving in Morocco since 1999 and I am constantly travelling through the country and I really know that this is always an estimation. As you could see, traffic or any other issues makes very difficult to be precise on the estimations. I appreciate your comment and in the future I will always stress more that driving times are estimated. But, as I said, travelling by car is always shorter than flying. Thank you again for your time to fill in the review.
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