After contacting Zicasso they immediately sent our request out to a couple of agencies. This travel agency immediately got back in touch with us to see how they could help us. They wanted to know everything we wanted to do in Italy and which things were most important to us. I have never dealt with another travel company that gave us such incredible service as this agent's. We have traveled all over the world and they are by far the most helpful of any we have ever used. Our agent herself helped us plan every aspect of our trip from hotels to tour guides to drivers to restaurant recommendations and everything in between. She even had us do a phone conference 3 weeks before we left to review every aspect of every day to make sure it was all exactly like we wanted. Our agent and her entire team were available before and during the entire trip to answer any questions we had. We were even given our agent's personal cell phone which we actually used and texted her a couple of times and she answered within minutes. I can't recommend this travel agent and her company any higher. I would use them again for any travel anywhere that they work.
We can't thank them enough for making my brother in laws 70th and my sister in laws 60th birthday trip the best trip we have ever taken together.
There are absolutely to many to list them all but here we go. The lakes region of Lake Maggiore and Lake Como were absolutely beautiful. Not to be missed if you like lakes and mountains and beautiful scenery. Venice of course is something that every tourist to Italy has to see. A city built on water. After that we went to Portovenere and the area of Cinque Terre. Five cities built on the side of the mountains along the Mediterranean Sea. The first town Riomaggiore is by far the most beautiful to see and visit. Portovenere was a wonderful surprise as a beautiful laid back town that is the gateway to Cinque Terre and someplace we could have easily spent an extra couple of days. Florence with its beautiful churches and museums was fantastic especially since we had the wonderful surprise to be met by our agent there and meet the person that made this trip possible. We did a bike trip in the San Gimignano and Siena area that was wonderful. One of our favorite things was to do a hot air balloon ride over the hills surrounding Florence. It lasted about an hour and was an experience not to be missed. On to Pompeii then Sorrento where we visited Capri and were driven along the Amalfi coast. With our love for the water this part of the trip was especially perfect. Lunch at the Norman Tower arranged by our agent was one of the best meals the entire trip with one of the best views anywhere. It ended in Rome and just as the temperature dipped to the mid 70's so it was perfect for seeing some of the most incredible history on the planet. We didn't want it to end. Again we can't thank our travel agent enough for being one of the most enjoyable parts of putting this trip together with all her help suggestions and followup.
We went to Italy for 18 days and the only thing we would do differently would be to spend more time there.
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