In a word, both the trip and and our travel agent were superb.
When our original group trip planned with another travel company fell through early November 2015, we reached out to Zicasso who linked us to this agent and travel company to create a new trip for us to Australia. Within four days from initial contact, our agent worked wonders by successfully developing a 31 day travel plan that encompassed all the key Australian sites and experiences we requested. Our agent fully appreciated the urgency of coming up with a new trip plan and immediately reached out to us to really learn what we wanted and to better understand our interests. She shared with us some wonderful ideas on how to best use our time in Australia to achieve all that we wanted. As a result, our trip to Australia was one of the best we have ever taken in our 23+ years of international travel. In fact, I think it was our best trip ever - all due to our agent's exceptional planning and her truly amazing lodge and tour selections.
For example, our agent convinced us that a stay at the lodge she arranged in Freycinet would be one of our best experiences and add immeasurably to our enjoyment of Freycinet. Our agent was more than right – our stay at the lodge was truly memorable. We are very grateful that our agent was so persuasive.
Our agent built the trip with a great balance of scheduled touring with knowledgeable experts and just enough time to enjoy the fantastic locations and lodges on our own. She was also able to accommodate all of our more challenging requests, even with venues that book months in advance like our hotel in Uluru. The resulting trip encompassed most of the significant Australian locations in 31 days while still enabling us to relax and thoroughly enjoy each of sites we visited. The planning and execution was simply brilliant. The personal attention and incredible responsiveness we received from our agent and her team made the experience extraordinary.
We can’t thank our agent and her team enough. We had a marvelous time and came away with true appreciation of the wonders of Australia. We highly recommend this agent and this travel company and would be happy to share our experiences with anyone who might be considering a trip to Australia.
The most memorable part was how well the trip was planned given the very short timeline we had to replace the original trip which was cancelled. The richness and depth of so many remarkable experiences combined with well-managed logistics resulted in an exciting yet relaxing and highly enjoyable trip.
While all our experiences in Australia were memorable, we were exceptionally impressed with Uluru. We didn’t have great expectations for this monolithic red rock. But, once there, we found that Uluru’s spectacular beauty, many wonderful walks and fascinating creation legends, made that location a highlight.
One other place and lodge stand out as uniquely memorable – our accommodation on Kangaroo Island. We were enchanted by the lodge’s owners: the most marvelous hostess and chef and her partner, not only owner / host but also the manager of the touring company. Kangaroo Island is spectacular and made even more enjoyable by our hostess's cooking and the great tours that really covered the island in two days!
We would have added more time to the trip. We would have liked to spend one more day each at Uluru and at Kangaroo Island. We typically don’t want to travel for more than 5 weeks at a time. But, the pacing of this trip was so well done, we wished we had been able to add 2 more weeks to the trip. We would have been delighted to see what our agent would have come up with for western and north-western Australia. We are sure it would have been marvelous as well.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"It was our first trip to Australia and [our agent] constructed a tour that was enriching, seemless and unforgettable."
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