Our agent from this Australia travel company, helped us plan the trip of a lifetime!Since Australia is a big country, and we only had 3 weeks, we decided we needed the help of a travel agent to fit in as much as possible. Through Zicasso, 2 different agents contacted us. Our agent seemed the most organized and open, so we went with her.
The itinerary she presented us took into account everything we had asked for - she was able to adjust hotels to best fit our budget. Transfers, days off, everything fit together perfectly to make a fully-packed vacation with enough downtime to not end up worn out.
Our final itinerary was very easy to follow: we know when we would be picked up, who to call the day before to confirm etc. There was one pickup that was an hour later than indicated (no big deal), and 1 tour company who we felt was sub-par: but the 24-hour contact number worked very well to get things sorted out.
Overall our trip: from planning to travel to follow-up was amazing. I'm not sure I'll be able to plan my next trip without an agent!
- A full day of snorkelling on the great barrier reef from Port-Douglas was so well organized, beautiful, once in a lifetime.
- Full-day tour of the Daintree rainforest and Port-Douglas area with an aboriginal guide including hunting shellfish for our own lunch - where else can you experience that?
- Kangaroo island has beautiful landscapes and amazing wildlife preserves: petting kangaroos and koalas is obviously a must.
- Sydney Harbour Bridge climb is not just exciting, but includes great views and an excellent history.
We would skip Alice Springs: seeing Uluru, Kata-Tjuta and Kings canyon are a must, but the city of Alice Springs had little to offer (the history of the telegraph centre is interesting, as were the reptile centre and Royal Flying Doctors... so maybe fit that into one day...)
We would also spend an extra day or 2 in Sydney, we didn't have time to see any museums.
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