From the moment our travel planner so promptly called us after our initial inquiry to our final dealings with our travel planner, she was the perfect travel agent for us. Our travel planner worked with us over the phone to come up with a great itinerary that fit our requirements. We stayed at delightful properties and really were able to get the "Australia" experience we wanted! Our travel planner was able to figure out all of our flight and accommodations as well as rent a camper for us and everything was exactly as promised! We would definately recommend this travel company to anyone looking for a super competent and personable travel agent!
Tasmania was our absolute favorite place in Australia! The Frecinet Park is awesome! Cradle Mountain was also worth the trip and Hobart is a lovely town.
The seaplane from Heron Island to Gladstone!! Amazing, amazing to see miles of reef from a small plane with a great pilot! Heron Island was our idea and our travel planner warned us that the resort was not the greatest. She was right. We probably wouldn't do that again but the seaplane which was her idea was grand!!
Kangaroo Island was amazing! Our lodge was truly a great experience!
We stayed at a beautiful property in Byron Bay a bit out of the town which was nice. You could walk from the resort to an amazing beach...
Staying in Bondi was a treat- the hotel was a great first place to stay in Australia- on a nice street with great places to eat all around and a short walk to the beach!
Along the Great Ocean Road we like Port Fairy and Lorne. The property in Lorne was the best location in the town- right on the beach! The Great Ocean Rd itself was a bit too touristy for us- sadly because it's gorgeous but we couldn't really stomach standing around with hundreds of people gazing at the beautiful rock formations- rather be hiking amongst nature than looking at it, but that is just us!
We think that our travel planner did a great job on the timing and logistics of everything. It was a delight having an easy itinerary to follow. I think she nailed it!
Our camping route (Western Australia) was great but we didn't leave enough time to explore east of Albany to Esperance which all the other campers we met said was awesome. We loved the area around Albany but spent too much time around the more crowded Yallingup/ Margaret River area.
Additionaly if you deal with the camper people again, I think you have to really insist that they give the customer what is promised. In our case they gave us a camper configured for three people and the one we were supposed to get was configured for two and has a nicer kitchen area as a result. They are not too motivated to be super great on customer service because they seem to be the only deal around!
Now that we've been to Hong Kong and stayed at a fabulous hotel there, we might not do that again right away, but we are happy our travel planner was able to accommodate our wish to stop over in Hong Kong on both ends of our trip!
I would just like to mention that we really liked Perth and only got to know it because we decided to cut short our camping trip by a few days.- The beaches are great, the bike paths along the water are great, Fremantle is great- I would include Perth in a tour of Australia
Travel Company Comments
Thank you so much for your great review and I am so glad you enjoyed your time in Australia – it truly is a special place! Thank you also for bringing to our attention your feelings about your campervan rental. Feedback is really important to us to ensure we continue to give our guests the best possible experience. I will follow up with the company and be sure to let them know about the service you received and try to ensure that this is improved for future travellers.
All the very best and I hope we can be of service again in the future.
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