I have now booked 2 vacations finding agents via Zicasso. I have also spoke to 2 additional firms during the planning process before finalizing both trips. The first experiencewas very good, but this travel agency was truly exceptional.
First of all, the planning was phase was just a pleasure. Our travel planner was extremely responsive. He would revert within 1 day on any proposals and options and recommendations and a 9 day customized tour was booked in 2 weeks to my expectations. As if that was not enough, literally they checked in daily during our trip to make sure everything was going well and even altered plans flexibly to match some additional things we wanted, all our dinner were booked at memorable and special places, tour guides were local and top notch, it was truly astounding the level of service we received. I did not even mention that my husband left his cell phone in a transfer as we were traveling to a new location a our travel planner dove in and we had it back in under 30 minutes.
So if your heading to Croatia, planning with this company is the way to go!
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Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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