thank you for your referral. They did a very good job. Hotels, driver, car, accommodation were all excellent. One guide had poor command of English.
Our last day could have better planned than being at the airport. I'll discuss this with the tour company but it did not take away from overall experience.
They were all excellent
I stay one less day at Jaipur and return a day earlier to Delhi and spend extra day there and go to the airport in the evening
TRAVEL COMPANY COMMENTS:
We thank you for sharing the feedback on Zicasso. We are so glad to know that you enjoyed the trip and liked our services overall!
Please note that the guide you are speaking about is arranged by hotel and since it is a remote location, most of the guides here are villagers and do not speak impeccable English. This hotel and experience was added to offer you rural and true essence of India (as you wished to have this in the trip) We are so sorry to know that you had issues with English here. We have offered the feedback to hotel and they shall further train their guides to offer best services to clients in future
Please note that we did not include a night less in Jaipur and one more night in New Delhi (at the end of trip) because this would have made the trip hectic in between and on the last day you would have ended up booking 2 nights in place of 1 in New Delhi (because of check-out time of hotel and your late evening flight). The best routing was suggested and we also offered you complimentary vehicle usage in Delhi but you rejected that offer.
Our team looks forward to serving you and your family again in near future.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Superb recommendation for places to stay and things to do. Excellent customer service."
"From the initial contact to the end of the trip, I was impressed with the care in planning."
Copyright © 2020 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 14,
Mountain View, CA 94040, USA
Denver Branch: 1407 Larimer Street, Suite 300,
Denver, CO 80202, USA