Our travel agent did a great job of providing a range of options, both online and in phone conversations. He was readily available during the planning process, allowing me to arrange and rearrange his provided accommodation and transportation options. This allowed me to set up an initial budget and time frame that then informed the international flight purchases. After the itinerary was set, he continued to provide great info on activities and cash budgeting. He even provided a perfect hotel suggestion in Johannesburg that allowed us to end the trip and begin the travel home in a more relaxed fashion - a big consideration for us. Our agent's prior African experience proved invaluable throughout this process. He and his assistant also did a great job providing final documentation, including some nifty hats and travel document valise, that made their way to us even though they had to deal with the effects of hurricane Irma on their offices there in Naples, Florida. I will be using this travel agent's services again for future travels. Great job.
Both bush camps, the first in Zimbabwe, the second in Botswana, were in their first year of operation but were staffed by very experienced guides and support workers. Tented structures were great, food and drink was tasty and plentiful (I developed a fondness for Castle lager), ground and air transportation was also great. We got to see all the big game there was save for rhino, all in an up close fashion.
More time in the camps. This was our first trip to Africa. Although we are still active and have camped all our lives, we created a shorter than desired in country time frame. We're in our 70's and didn't want to overdo it. We could probably done at least one more day in each camp.
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