We have been looking at trips to Africa for the last two years, talking and meeting with many travel agents who "specialize" in this destination. We always came away more confused and disappointed with the information we received , as no one seemed to care what we wanted , it was always what they thought we should see, never really answering our questions. Finally, after being totally confused, I saw your website, Zicasso. After contacting you, and telling you what we wanted, I was told I would receive a call from a few different agents. Within an hour, I got calls back from two agents,both of which I liked immediately. Ultimately we chose this company. I finally felt that someone was listening to the questions we had and responding with real information. Our agent, the CEO and Founder of the company, didn't just talk to me, she paid attention to what I said and tailored four different itineraries for us based on what we wanted. After choosing the one most appealing to us , we signed on .
We just returned from our trip, having one of the best experiences of our lives. From the moment we touched down in South Africa to the moment we left , everything was so easy and organized, it took all the anxiety away. Even a travelers worst nightmare, losing ones luggage, was met as a challenge to be dealt with. They had our backs from the get go. We had wonderful experiences with our stays in Capetown and the Winelands, to Victoria Falls , to our safari at Mala Mala. The selection of hotels, lodges, restaurants , and suggestions of what to see and do in each area were right on.
We would highly recommend this company to anyone planning on going to this area of the world , with their fantastic team on the ground , their knowledge of the Country, their willingness to deal with ones trepidations, and seamless coordination between all the different aspects of travel to this area, we can't shout their praises loud enough.
Its hard to say what was most enjoyable or memorable , as it was all both of those. Having both the urban and rural experiences, seeing and feeling the cultural differences, and learning more about the history of the country, was very interesting. The naturalness of it all , from the beauty of the mountains the beaches , the water and terrain, the people , and the animals, and their everyday struggles to survive, was very impactful. Even though they are struggling, the people we met or just observed seemed happy , and music , singing and playfulness, was always in the air.
Probably stay longer everywhere we went.
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