Our entire trip was fantastic from start to finish. Our travel agent had everything set up perfectly. Every driver and every tour guide were either on time or more often arrived earlier than scheduled. All meals/activities we set up through their company were marvelous and that goes for the food and the views! We were impressed with each tour we went on. We had expected at least one of them to be a dud or not interesting. Instead every guide went above and beyond expectations to show us both historical buildings/artifacts and local, hidden away places where many true Italians spend their time.
Our agent was also readily available via the cell phone we were provided throughout the trip. He even called to ensure we made it in ok after he heard our flight out of Tampa, FL was delayed causing us to miss our connection in Germany. And he called on my birthday! That phone was also a life saver at times when we got turned around in areas unknown to us. Using the map for guidance back to our hotel or to wherever we were trying to go while out on our own was a big incentive
Definitely the full day tours to Tuscan wine country from our hotel in Florence. Our driver and host was Giancarlo for both days and he was an absolute treat to be in the van with all day. He was knowledgeable of the area and suggested great places when we wanted to eat or snack. The wineries we went to were fantastic.
The other most memorable part of the trip was the 1/2 day vespa tour! Our drivers were both great guys that we had so much fun with riding around Rome and chatting with. They even took us out for coffee in a very historic location that we would not have known anything about without them. They were jovial and funny when offering to take our pictures or be in the pictures with us! I was very impressed with Our driver's knowledge of the history of the city considering he told us he did tours because he enjoys them (and not as his regular full time job).
Honestly, we have nothing to complain about. We wished we had more time, but the time we did have there was great. The tours being set up ahead of time really relieved the stress required to plan things while you are already out on vacation. It also ensured that we got up out of bed early and didn't waste half the day away after late night drinking! The only thing I might do differently in the future is book a longer time. We thought this might be a once in a lifetime trip, but after going we are already talking about going back in 2-3 years. We started in Venice and headed south throughout the trip, eventually making it to Rome. For the next trip we might just start in Rome and head further south to places like Naples and Sicily.
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