This travel agency provided outstanding service in planning our two-week vacation of a lifetime to Italy. My agent was incredibly patient as we made changes to our itinerary re: dates, side trips, and activities. Every service that we expected was provided. In one case, our hotel was upgraded to a lake view room at no additional cost to us and in Florence we enjoyed a suite in our hotel even though we only paid for a standard double room; the upgrade was due in part to our travel agency's working relationship with the hotel. The English-speaking personal tour guides that were provided in each city were excellent. Our choices re: activities and level of planning were carefully considered. We knew in advance if there were any additional expenses that we would need to pay for. All local transportation (train travel within Italy and English-speaking drivers) was arranged.
In Milan we were able to see an opera at La Scala--our travel agency arranged for the tickets. Also, our travel agency arranged for a tour by car to Chianti and Siena with a fabulous lunch and tour of a farm/winery, Querceto di Castellina, in the Tuscan countryside. This was a wonderful adventure not to be missed! Our English-speaking driver on this excursion was very personable and informative.
We probably wouldn't plan our trip during Easter. Florence, an absolutely beautiful city, was extremely crowded. Also, perhaps next time we would include Rome in our trip but not Milan, which we went to mainly so we could attend the opera at La Scala.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our travel company, specifically our agent, provided impeccable service and a first class itinerary that exceeded our...
"The trip was greatly organized. Everything went very smooth and as planned."
Copyright © 2022 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA