I had a very complex trip to Italy to visit family that do not speak English in the Southeast (and my family unfortunately does not speak Italian), and then to find family roots in the Southwest (starting only with a 50 year old address), and then to do some touring. This required in-country connections with drivers, translators, genealogy researchers, and tour guides in three different regions.
The entire trip went absolutely perfectly and exceeded our expectations on all aspects. The hotels, restaurants, tours and guides were all perfectly matched to our likes and needs. This travel agent really has a great network of people that serve them well! I especially want to recognize our guides, both of whom went beyond their scope of duty and really made the trip very personal and exceptionally special for my father! It was truly a trip of a lifetime for me, my brothers, and my father.
I was also very impressed at how all the people on the trip (drivers, guides, translators, etc) were in communication with each other. This made the transitions through three different regions completely seamless and required no coordination on my part! This really made the week very relaxing!
If I could give this company 10 starts I would do it!!
The translator and genealogy researcher were very engaged and interested in making the family get together and family roots tracing very personal. The bonds created with our Italian cousins will spark many future gatherings in Italy and the USA!
I know it seems odd to say, but everything went perfectly and there is nothing I would change.
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