Our travel agent provided the two of us with a fabulous, worry-free vacation in Venice and Florence. Our agent's attention to detail, private transfer arrangements and the many suggestions of restaurants, sights and common practices in Italy helped us plan an enjoyable vacation. In additon to making all of our travel arrangements once we reached Italy, the tours were first-rate with highly educated and knowledgeable guides. We were lucky enough to have had two private tours in Venice and one all day excursion into Tuscany that was also private. The tour company in Florence was absolutely phenomenal with friendly service and well organized guides and tour suggestions.
I would highly recommend this company to anyone planning to visit Italy who does not want to travel around with a group of 30 or 40, but who would enjoy a more personal experience. Our agent was eager to please, she answered all of my questions and answered all email correspondance in a rapid manner. All in all, it was a most positive experience.
Having a private driver and tour around Sienna and San Gimignano.
Working with the staff at the tour operator on our excursions and tours in Florence.
Having all of our transfers pre-arranged so well by our travel company
The only change we would make is choosing lodging where someone was on duty all day. We stayed in B&Bs where the staff was kind and helpful, but only available a few hours a day.
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