I was extremely happy with the attentiveness of these travel agents. They responded promptly to all questions and were very accommodating concerning our requests. They were extremely helpful one afternoon when we needed an earlier pickup from an excursion due to an illness. All of our tour guides were prompt and had our tickets for exhibits. They provided us with great information for travel tips, restaurants, sightseeing, etc. I could've asked more specific questions regarding some of our excursion details. Some of our travel time was greater than expected. One of our excursions deleted an event without notice that was disappointing.
We weren't very happy with one of the hotels they suggested. We didn't feel that the rooms were clean enough and the air conditioning wasn't very good. I researched the hotel online and everything seemed to be to our standards but we were a little disappointed once we arrived there.
Overall, we were extremely satisfied with our itinerary and all arrangements. Each day was a wonderful adventure that happened smoothly.
We truly loved the private Gozzo boat excursion around Capri. My personal favorite was our day cooking with our chef after shopping at the Ortigia Market in Siracusa Sicily.
As I said above, I would've asked more specifics with regard to travel time on some excursions. Might have asked for separate pricing for each excursion but it wouldn't have mattered since everything we did was on our list of desired activity.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"It was absolutely wonderful. Our travel company and especially our agent (the owner), was truly amazing. She took each of our...
"Our Italy travel agents were very responsive and helpful throughout the planning process and the trip itself. They offer top-...
"This travel company exceeded our expectations."
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 12,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA