I was extremely happy with the attentiveness of these travel agents. They responded promptly to all questions and were very accommodating concerning our requests. They were extremely helpful one afternoon when we needed an earlier pickup from an excursion due to an illness. All of our tour guides were prompt and had our tickets for exhibits. They provided us with great information for travel tips, restaurants, sightseeing, etc. I could've asked more specific questions regarding some of our excursion details. Some of our travel time was greater than expected. One of our excursions deleted an event without notice that was disappointing.
We weren't very happy with one of the hotels they suggested. We didn't feel that the rooms were clean enough and the air conditioning wasn't very good. I researched the hotel online and everything seemed to be to our standards but we were a little disappointed once we arrived there.
Overall, we were extremely satisfied with our itinerary and all arrangements. Each day was a wonderful adventure that happened smoothly.
We truly loved the private Gozzo boat excursion around Capri. My personal favorite was our day cooking with our chef after shopping at the Ortigia Market in Siracusa Sicily.
As I said above, I would've asked more specifics with regard to travel time on some excursions. Might have asked for separate pricing for each excursion but it wouldn't have mattered since everything we did was on our list of desired activity.
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