This travel company and our planner were AMAZING to work with. From the moment I left my first inquiry for vacation packages to Italy I felt like a VIP! The customer service and attention to detail were outstanding!! My husband and I made memories for a lifetime during our 25th wedding anniversary trip to Italy
Now, about our travel planner - I LOVED working with him! He was responsive, patient (even through my million and one questions and changes), and easy to work with. One thing I loved about him was his offer to communicate with me while we were on the ground in Italy, and sure enough I took him up on the offer. Our agent went so far as to initiate contact, with me, through an App on our mobile phones since I could not "set up" my account correctly....yes, I openly admit I am technically challenged. LOL! Our travel planner really listened and understood that this trip was extra special to me and I wanted it to be perfect in every way. I gave him full reign on restaurants with two guiding principles - we are foodies and we want to eat where the locals eat. OMG, the restaurant choices and menu selections were fabulous!! Just do yourself a favor and get the Rome dinner package and let this travel planner do his thing - you will not be disappointed.
If you choose this company and this travel planner, please ask him to book our guide. Our guide was awesome and accommodating as my husband and I were suffering with all the heat and humidity in Rome - it took me a day to get somewhat adjusted to the oppressive heatwave! This tour guide is well studied in Italy's history yet he explains it in way that everyday folks like us can understand and appreciate.
Through no fault of our travel company and our planner, we experienced a couple of hiccups during our trip, which caused me to have meltdowns; but our travel planner was ALWAYS there to help. When our driver didn't show up for our wine tasting, he was stuck in a traffic due to a car accident, our travel planner quickly processed a refund AND called the restaurant we had reservations at to request a "mini" wine tasting to compensate! How cool was that!
I could go on and on, but I am sure there is word count limit...LOL! I highly recommend this company, and will definitely work with them again to plan our return trip to Italy!
Thank you for the memories!!
I knew we would enjoy Italy, but the ease at which the itinerary flowed made the trip extra special. Drivers and guides were where they were supposed to be, which made the trip a piece of cake!
I would break up the tours. For instance, I would tour the Vatican one day and the Coliseum the next day instead of doing both the same day. Same with Pompeii and Herculean. Alternatively, I would not travel during August; our next trip to Italy will occur in the Fall.
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