Our travel agent did a great job of planning a 10 day tour of Italy for us. It was our 20th year anniversary and first time to Europe. We stayed 2 nights in Venice, 3 in Florence, one night in Tuscany and 4 in Rome and our agent had a well-planned itinerary for each day. He knew it was our anniversary so he recommended one night in a beautiful old castle in Tuscany which we loved.
All transfers to and from airport , to and from hotels were right on time. The drivers were very courteous, punctual and pleasant. We were always transported in a luxury vehicle so that was nice. We also had a private guide in each city and never had to wait in line which I believe is a must for these busy attractions in Italy. Our agent placed us with the top guides in each city who were really nice, knowledgeable and kept our attention (one tour was 7 hrs in rome).
We did have one issue with one of the hotels in Rome and were sent to a different hotel the first night. This was not an issue with our agent but with the hotel itself. However, we were nicely compensated with a beautiful balcony room the remainder of our stay.
We really appreciated how quickly our agent would return our emails of any questions or issues we may have had during the trip.
Overall, we had a great trip planned by this travel agent and we would use him again!
Getting to see and stay in amazingly parts of Italy . Just such a beautiful country!
I would maybe research and stay at a different hotel next time . Each hotel was nice enough and in good locations but possibly for an upgrade . Our travel agent was open to suggestions of this but we had not asked during the booking.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"We couldn’t have been happier with the vacation experience and the service was top notch."
"The trip and plans were absolutely flawless and very professional."
Copyright © 2022 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA